Wednesday, November 21, 2012

SIP Trunking Questions Answered

SIP is the acronym for Session Initiation Protocol. It is a media used to transmit audio data through the Internet. The SIP trunking media uses ITSP (Internet Telephony Service Providers) to deliver telephone services and unified communication. The media links PBX (Private Branch Exchange) to a telephone network.

Q: What Would I Gain?

Calls are cheaper when one utilizes the service. The equipment or infrastructure needed is also cheap and no integration on telecom circuits is necessary. Traditional lines and physical wires will no longer be needed as the trunk service provider provides connectivity.

For businesses, a trunk service provider can help you determine how much you can save by using this feature if you give them your current phone bill. This would give them such details as number of calls made, when and destination (internal or external), as well as call durations. Taking all these details into account an estimate figure can be determined.

For consumers with standard Internet connections the quality of your signal may not be as good, but the rates will still be cheaper.

Q: Are SIP Trunking and PBX Compatible?

Once your PBX understands the signal of your Session Initial Protocol trunk then the two will be well suited and work with no problems.

Q: How Should I Select Which Trunk Service Provider to Use?

For businesses, an Session Initial Protocol trunk provider with multiple telecoms carriers that offers 24/7 business class services is the best option.

Q: What is the Length of Time Needed to Switch?

When switching to Session Initial Protocol the Internet connection for 30 channels and less should get to 2mbps and for those greater than that Internet connection of 10mbps, that is as long as the switching will take.

Q: What is the SIP Trunking Call Quality Like?

The quality of calls is similar to that of your phone service and may be often better. The media should be properly connected so that no latency or packet loss is experienced that would affect call quality.

Q: Can It Give Reliable Business-Class Service?

You will need to have an Internet connection and preferably ISDN30 circuit to ensure good quality of calls. The network should enable you to connect your service provider and PBX with minimal packet loss, low jitter and minimum latency for clear calls.

Q: Are there Big Companies that are Using this Service?

Yes, there are. Companies such as Microsoft, Samsung, Siemens, Cisco, Mitel, Verizon, Panasonic and Avaya use this medium. There is an increase in businesses with switching to SIP from ISDN.

Know and understand how PBX and SIP trunking works. Get more information on the benefits of it and VoIP networks to your business and learn how it can save you money.

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